Contact us
We're here to help
Questions about a product, an order, or delivery? Send us a message and we'll get back to you as soon as we can.
Send us a message
FAQ
Before you write
The most common questions about contacting us, shipping, and service. Can't find what you need? Send us a message above.
How long does it take to get a reply?
We reply to all messages within 24 hours on business days, usually much sooner. Messages received over the weekend are answered first thing Monday.
How much does shipping cost and how long does it take?
We ship nationwide. Shipping time and cost are shown at checkout. Orders are typically dispatched the same day or the next business day.
Can I return a product?
Yes. Unopened products can be returned within the required timeframe. Get in touch and we'll guide you through the process.
Where can I buy your products in store?
Our products are available in stores across Iceland. See the full list of locations on the stockists page.
Can you help me choose the right product?
Absolutely. Send us a message describing what you're looking for and we'll help you find the right product.